general questionstechnical questions
general questions
- My customers are local, why do I need a web site?
- I don't have Internet access but would like a web site for my business.
- Can you show me what my web site could look like?
- How much does a web site cost?
- What are the benefits of the 'Select 5' package?
- What are the benefits of the 'Custom 5' package?
- What are the payment terms?
- What payment methods can I use?
- How do I order my web site?
- Do you accept orders from outside the UK?
- How long will it take for my web site to be built?
- How will people find my web site?
- What materials do I need to provide?
- Will I be able to approve my web site before it is published on the web?
- Can I make changes to my web site once it is published?
- I already have a domain name, can I use it for my new web site?
- I have a web site but can never find it on search engines
My customers are local, why do I need a web site?
Even at a very local level, the Internet can be used to consolidate customer loyalty, as well as encouraging new customers to use your services. Take a look at the marketing strategy article to see some of the opportunities a web site can offer. back...
I don't have Internet access but would like a web site for my business.
You don't need Internet access to have your own web site as we build and manage the site for you, including making updates. It's even possible to receive email enquiries from customers on your fax machine using our email via fax service. If you wish to send outgoing emails to your customers and look at web sites for yourself, you do need Internet access through an Internet Service Provider (ISP). There are many ISP's who can arrange this for you, for example, btopenworld or freeserve. back...
Can you show me what my web site could look like?
We provide two web site package types, 'Select 5' and 'Custom 5'. The 'Select 5' package provides you with a choice of designs which can be viewed in the design gallery. The 'Custom 5' package provides you with a completely customised design, unique to you. back...
How much does a web site cost?
We build web sites as part of a complete package including everything you need to get established. The 'Select 5' package is £390 and the 'Custom 5' £790. These charges are for the building of your site, they are not annual fees. Both include excellent features as standard with optional extras available at additional cost. back...
What are the benefits of the 'Select 5' package?
The 'Select 5' package is very cost effective and quick to get up and running. You can choose from a design gallery of professionally produced layouts before we then carefully adapt the elements of your chosen design to suit your business and your style. Within days you have your own live web site. back...
What are the benefits of the 'Custom 5' package?
Some situations demand a completely customised design solution with its own layout, colours, navigation and specially created graphics. With a 'Custom 5' package the result is a totally unique live web site for your business. back...
What are the payment terms?
We ask for a 50% payment when you order your web site. As well as getting your site underway, we issue you with a username and password to access the memberzone. The balance payment is required on completion of your web site. back...
What payment methods can I use?
Cheques: UK bank or building society payable to business-ip ltd.
UK Postal orders
International Money orders
Payments in £ sterling only. The order wizard on this site does not currently collect payment details so if using this method of ordering, we will contact you later to confirm payment arrangements. back...
How do I order my web site?
 |
Web - using the web site order wizard |
 |
Telephone your order to - 01530 272229 |
 |
Fax - print web site order form, complete and fax to - 01530 272229 |
 |
Post - print web site order form, complete and post to our office |
|
Print web site order form |
Orders for Web Visible Marketing services can be placed by phone or using the web enquiry form. back...
Do you accept orders from outside the UK?
Yes, we welcome orders from other countries. Many of our clients are quite close to our base in Leicestershire, England but we are also able to undertake work very successfully when at a distance. Your web site is hosted in the UK and as for all our clients, must comply with our terms and conditions. back...
How long will it take for my web site to be built?
This depends on many things but to give a very rough guide, usually a 'Select 5' package takes about a week while a 'Custom 5' package takes around three weeks although at certain times things can take longer. Although we can help you to meet tight deadlines, it's always worth starting early to allow coordination with your other marketing activities. back...
How will people find my web site?
Getting your site known generally requires a combination of both online and off-line approaches to take account of the different ways customers find you.
One of the best things about choosing one of our web site packages is that we do a lot of work on your site to make it Web Visible. It is submitted to high profile search engines and the web pages carefully optimised during the design process to improve your search engine rankings. Also by displaying your web address on your advertisements, vehicles and printed materials you can usefully increase the visibility of your site. You can read more about promoting your web site. back...
What materials do I need to provide?
Text content - your brochures and leaflets can provide a good source.
Images - these can be in either electronic or printed form.
Page titles - see some of the examples in the 'Select 5' design gallery.
Prospective domain names - read the domain name article and check
availability with our domain name checker.
We can help with the selection and production of materials where required. We offer digital photography and copy writing services at additional cost. back...
Will I be able to approve my web site before it is published on the web?
Yes, to make sure the details are right, you have the opportunity to approve your site and request necessary changes before it goes fully live on the World-Wide-Web. We publish your site to a special password protected area and provide full guidance on how to access this. You can read more about the process of creating your web site. back...
Can I make changes to my web site once it is published?
Yes, from time to time, most sites require minor maintenance such as the updating of contact details. Up to four minor updates per year are included within our web site packages, with further minor changes covered by a small update charge. Just let us know when you want to change things. For clients wishing to maintain their own sites we can provide copies of the easy to use Macromedia Contribute as well as suitable training. back...
I already have a domain name, can I use it for my new web site?
Yes, it is almost always possible to transfer your existing domain name to be the web address of your new site. Your existing hosting company should make this a straightforward process and most do not charge for the transfer. We can help you with the technical details and fill out any transfer forms for you. back...
I have a web site but can never find it on search engines
Your site needs to be made more Web Visible. The search engines need to know that your site exists and its pages may need optimising to improve your ranking. Take a look at the site promotion article we have prepared and our Web Visible Marketing services. back...